Team Commitment and Accountability

Accountability and Commitment

Accountability has become another catchword – so overused and with so many different interpretations that it has lost much of its meaning. According to Patrick Lencioni, author of the Five Dysfunctions of a Team, “When it comes to teamwork, accountability means the willingness of members to remind one another when they’re not living up to performance standards and results.” This includes feedback on individual behavior, such as the extent to which members act with integrity, interact in respectful ways, and are aligned with the team’s values.

Teams that Avoid Accountability

The usual source of dysfunction in this area … Continue reading

Mastering Team Conflict

Team Conflict

Teamwork doesn't always come easy. To be a strong and cohesive team, team members must trust one another and be able to engage in healthy team conflict.  Mastering team conflict is the second key behavior in The Five Behaviors of a Cohesive Team™  model.

Trust is a prerequisite for mastering conflict. Only team members who trust one another are going to feel comfortable engaging in unfiltered, passionate debate around issues and decisions. Otherwise, they are likely to hold back their opinions. That’s not to say that some teams that lack trust don’t argue. It’s just that their arguments are often destructive. … Continue reading